09:26 | 28/07/2020
Within 15 days from 00:00:00 on July 28, stop all passenger flights on domestic routes to and from Da Nang city.
The airlines have just said that, based on the new development of the COVID-19 epidemic and following the request of the Ministry of Transport, the airlines have announced plans to exploit flights to and from Da. Danang.
Specifically, according to the announcement of Vietnam Airlines, on July 28, Vietnam Airlines will temporarily stop operating all flights to and from Da Nang. Other domestic routes are still operating normally. The schedule of flights to and from Da Nang in the following days will be regularly updated by Vietnam Airlines according to the actual disease situation and requested by the authorities.
Guests check in at Da Nang airport on July 26
Vietnam Airlines will support passengers who have tickets to and from Da Nang issued before July 25, 2020 and departing before or on August 31, 2020 with a free flight date, one-time itinerary, free of charge. Limited event of ticket with new flight date until October 31, 2020.
Besides, passengers who voluntarily refund tickets will be handled according to the fare conditions. Vietnam Airlines encourages passengers to hold unused tickets to change to the new flight date as soon as possible. In case of refunding, Vietnam Airlines will waive the refund fee for the voluntary form of travel to Travel Voucher.
For non-refundable tickets, Vietnam Airlines will waive the restriction conditions for refunds and passengers can return to Travel Voucher to continue using other Vietnam Airlines services. Travel Voucher is not valid for refunding on the original form of payment or cash.
According to Vietjet Air, this airline will suspend the operation of flights to and from Da Nang from July 28 to August 11, 2020.
Vietjet Air will suspend operation of flights to and from Danang from July 28 to August 11, 2020
The airline is also urgently implementing many options to assist customers on flights subject to change of schedules due to the influence of COVID-19. Specifically, customers can change their new itinerary departing before October 31, 2020 for free once and pay the fare difference (if any), or reserve for 180 days, or refund within 90 days. day.
To ensure the health of passengers and the community, the airlines said that they still maintained spraying and disinfection of the entire fleet of aircraft operators during the day, and implemented health checks. passengers at the airport according to the regulations of the Civil Aviation Authority of Vietnam. The flight crew of pilots and flight attendants are all equipped with alcohol-soaked masks, gloves and paper towels. Passengers traveling in the aircraft during this period are required to wear a mask for the duration of their flight.
Previously, the Ministry of Transport sent a document to the Vietnam Aviation Administration and related agencies clearly within 15 days from 00:00:00 on July 28, stopping all flights. carrying passengers on domestic flights to and from Da Nang city.
The Civil Aviation Authority of Vietnam and related agencies give priority to increase flights to relieve tourists from Da Nang city to other localities before 00:00:00 on July 28, 2020. Domestic flights carrying passengers do not go to Da Nang city as usual. However, the Ministry of Transport said, will not restrict operations for flights that do not carry passengers.